4 simple ways to recover a suspended TikTok account due to policy violation, did you know?

There are multiple reasons why TikTok accounts get suspended, most commonly due to users violating community policies and not adhering to content guidelines. In such cases, you will receive a notification from TikTok, with restricted access to certain features, or even permanent account suspension.


Tiktok account suspension is a situation that many users encounter while using this application, usually due to violating Tiktok’s content regulations or community policies. What are the forms of Tiktok account suspension? How to quickly restore your account? Find out this information with FPT Shop.

Signs of Tiktok account suspension

You can easily recognize that your Tiktok account has been suspended through the following signs:

  • Received a suspension notification in the Notifications section of the app or via the email used to register for Tiktok.
  • You cannot access your account or use features such as browsing, interacting, posting new videos, etc., as your Tiktok account has been restricted from logging in.
  • Your previous videos, comments, and interactions on the Tiktok platform will either show 0 views or be completely hidden until your account is reactivated.

Reasons for Tiktok account suspension

Usually, Tiktok account suspensions occur when users violate community policies or fail to comply with the platform’s content guidelines. Specifically:

  • Posting explicit, indecent, violent, or illegal content such as using stimulating substances, trading weapons, attacking political figures.
  • Using inappropriate language when discussing ethnicity, religion, gender, or engaging in behaviors that offend an individual or organization in videos or comments.
  • Creating a Tiktok account impersonating someone else or posting content that infringes copyright and intellectual property rights. For example, using videos or images without permission, failing to cite sources when publishing copyrighted works, etc.
  • Reposting or commenting too much spam content.
  • Repeatedly violating the above offenses even after receiving a warning notice from Tiktok.

Understanding 4 forms of Tiktok account suspension

Depending on the case, Tiktok account suspension can last from 7 to 30 days, or even permanently, without the possibility of recovery. To find the quickest way to recover your Tiktok account, you need to determine the extent to which your account has been suspended.

Temporary Ban

When temporarily banned, depending on the severity of the violation, your account will be restricted from using Tiktok features for 24-48 hours. During this time, you cannot post new videos, interact, comment on other users’ videos, or edit your Tiktok profile.


Unlike Temporary Ban, when a Tiktok account is “shadowbanned,” users can still browse, interact, like, comment, share other users’ videos, and post new videos on their channels. However, your videos will have limited visibility on the For You page and cannot record views. This significantly affects the engagement of your account, especially for Tiktok accounts used for business purposes.

The duration of a shadowban on Tiktok usually lasts about 14 days or even longer, depending on the severity of the policy violation.

Underage Ban

Tiktok accounts are suspended with an Underage Ban notification when users do not meet the age requirements for using the platform. Tiktok requires a minimum age of 13 to protect the young community from harmful and inappropriate content.

If Tiktok’s decision to suspend your account is incorrect and you promptly appeal to Tiktok, you can recover your account. However, if you have actually violated Tiktok’s age requirement, your account will be permanently deleted from the platform after 113 days.

Tiktok Permanent Ban

If your Tiktok account is permanently suspended, you will no longer be able to access or use it, and it will be completely removed from the platform due to serious violations of community standards and content regulations. You have no way to recover your Tiktok account, and Tiktok may even block your device from creating a new account.

Guide: 4 ways to restore a suspended Tiktok account

Based on the information above, you now understand the signs, reasons for Tiktok account suspension, and the four types of suspension applied on the platform. If your Tiktok account is shadowbanned, temporarily banned due to non-serious violations, or incorrectly suspended, you can recover your account using the following methods suggested by FPT Shop:

Submit a complaint to Tiktok in the “Inbox”

As mentioned above, when a Tiktok account violates content guidelines or community policies, users will immediately receive a notification from Tiktok. You can file a complaint based on this notification as follows.

Open the Tiktok app, select “Inbox,” and all notifications will be displayed. Access the notification about the suspension of your Tiktok account and choose “Complaint.”

Report through the “Report a Problem” section

You can also follow the steps below to recover your suspended Tiktok account.

Step 1: Open Tiktok, go to “Profile,” and tap the three horizontal lines icon at the top right of the screen.

Step 2: Scroll down and select “Report a Problem,” then tap the pencil icon at the top right of the screen to “Create a New Feedback.”

Here, you should provide necessary information (Tiktok ID, email/phone number used to register the account, the issue you need help with along with relevant images) to report the issue you are facing, and the Tiktok support team will review and respond to you.

Step 3: After entering the information, select “Report” to send your complaint to Tiktok.

The review and approval process may take 1-3 days, so please be patient. If your Tiktok account did not violate any rules, was mistakenly suspended, or the offense was not too severe, Tiktok will review and lift the suspension, allowing you to regain access to your account.

Submit a complaint through the “Community Guideline Violation” section

Step 1: Open Tiktok and access the video that violates Tiktok’s policies.

Step 2: Tap “Community Guideline Violation: View details.” Here, enter the necessary information and the issue that needs to be resolved, similar to filing a complaint under the “Report a Problem” section described above.

Step 3: Tap “Submit Complaint” to complete the reporting process. Tiktok will then provide instructions on the further steps you need to take to restore the features of your account. Simply follow the instructions and wait for Tiktok’s review and approval.

Contact Tiktok via email

If Tiktok sent a suspension notification to your registered email, you can also directly reply to that email. Alternatively, compose an email and send it to one of the following email addresses: [email protected], [email protected], [email protected].

Please concisely and politely present the issue and the reason for your Tiktok account suspension via email.


Tiktok account suspension is a common occurrence, which can be due to user violations of policies, community guidelines, or mistakes made by Tiktok’s moderation team. Apply the above methods to quickly recover your Tiktok account. Good luck!

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