Users have reported specific issues when attempting to access the website http://messenger.com/. They experienced prolonged loading times, eventually resulting in a “Service Unavailable” response.

The Messenger website responded with a “Service Unavailable” message when users tried to access it.

Additionally, some users reported that while they could access the Messenger website, they were unable to send messages. The system displayed a perpetual “Sending” status without transitioning to “Sent” as usual after a few minutes.

Messages on the Messenger website failed to send.

Similarly, the messaging service on the Facebook web platform also encountered issues with sending messages, despite the website functioning normally.

Messenger messages on the Facebook website could not be sent.

Furthermore, according to measurement data, users globally consistently reported issues with Facebook, Instagram, and Messenger throughout the morning.

As of 9:10 am on May 30, the issues remained unresolved. Meta, the parent company of Facebook and Messenger, has not provided any information regarding these incidents.

Frequently asked questions

On October 4, 2021, Facebook, Instagram, and Messenger experienced a major outage that lasted for several hours. Users reported issues with sending messages, accessing their accounts, and using the platforms in general.

The exact cause of the outage is not publicly known. However, Facebook attributed the issue to a ‘faulty configuration change’ and stated that it was not a result of a cyber attack.

The outage lasted for about six hours, starting from around 15:30 UTC and ending at approximately 21:30 UTC.

Yes, the outage impacted other platforms owned by Facebook, including WhatsApp and Oculus. Users of these platforms also experienced issues with sending messages and accessing their services.

The reaction to the outage was mixed. Some users expressed frustration and concern, especially those who rely on these platforms for business or communication. Others saw it as an opportunity to take a break from social media or to explore alternative platforms.
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