Currently, VinaPhone offers various ways for customers to easily check VinaPhone data, such as sending SMS, calling the hotline, using the MY VinaPhone app, accessing the website, etc.
Why should you check VinaPhone data?
During the 4G registration process, users are usually provided with a fixed amount of data. Regularly checking VinaPhone data to know how much data has been used and how much is left is necessary for the following reasons:
- Avoid sudden disconnection: By checking the remaining data, users can predict and manage their network usage effectively, avoid sudden disconnections, especially in online activities such as gaming or video streaming.
- Avoid unwanted charges: Checking VinaPhone data helps users know when they are close to reaching the data limit of their package, limit data usage exceeding the package, and avoid unwanted charges.
- Optimize data usage: By checking the data, users can optimize their data usage in a smarter way. They can decide to use data for essential activities and limit usage for non-essential ones to avoid wasting data.
- Easily manage finances: Checking the remaining data helps users efficiently manage their finances by knowing the expenses for mobile communication services.
With the above benefits, regularly checking VinaPhone data is necessary when using mobile services.
Guide on how to check VinaPhone data
Check via SMS
To check the data amount of VinaPhone package via SMS, you can follow these steps:
Step 1: Open the Messages app on your mobile phone.
Step 2: Enter the following syntax in the message content: DATA send to the number 888.
After the message is successfully sent, VinaPhone’s hotline will automatically send information about the 4G or 5G package that you have registered to your phone.
Note: Checking the data amount via SMS is completely free, even if you have no balance in your account.
Check with the *123# call syntax
You can follow these steps to check VinaPhone data:
Step 1: Open the Phone app on your mobile phone.
Step 2: Enter the syntax *123# and press the call button.
After you send the command, VinaPhone’s hotline will process and send you the following information:
- The name of the 4G or 5G package you are using.
- The remaining data amount in the package.
- The remaining minutes for voice calls.
- The remaining SMS message count.
- The remaining time of the package you have registered.
Note: You can perform this syntax for free.
Check via hotline
To verify the data amount in VinaPhone package via the hotline 18001091, you only need to follow these simple steps:
Step 1: Call the hotline 18001091 on your mobile phone.
Step 2: Wait for the hotline to connect and then press 1 to select the option to check the remaining 4G data amount in your package. The hotline staff will receive the call and provide detailed information about the remaining 4G data in your subscription package.
Additionally, the hotline 18001091 supports the following options:
- Press 0: Support for one-way locked subscribers due to incomplete information.
- Press 1: Consultation on service usage, customer care policies including information on promotions, data package registration, etc.
- Press 2: Receive feedback on signal quality, network access, payment, tariff calculation, call and SMS spam.
- Press 3: Support for using VNPT Pay, Mobile Money, Mobile Number Portability (MNP) service, Vpoint service.
- Press 4: Support for agents and retail points of VinaPhone.
- Press 5: Guide how to look up, update subscriber information.
Check on the VinaPhone website
If you want to check VinaPhone data, you can visit the official website of the network provider and follow the instructions below:
Step 1: Open a browser and access the official VinaPhone website at: https://vinaphone.com.vn/.
Step 2: On the homepage, select the MY VNPT section.
Step 3: Log in with your phone number and corresponding password.
Step 4: After successful login, you can check information about the 4G package you are currently using under the Subscriber Information section.
Check using the My VNPT app
Currently, VinaPhone also provides support for customers to check 4G data via the My VNPT app:
Step 1: Launch the My VNPT app on your mobile phone.
Step 2: Register or log in with your VinaPhone phone number.
Step 3: After successfully logging in, you will be redirected to the main interface of the My VNPT app. Choose Subscriber Information.
Step 4: Select Current Usage Package, and you can easily check all information about your 4G data package, including remaining data amount and usage period.