1Mouse and Keyboard Compatibility Issues
Smart TVs often have limited compatibility with mouse and keyboard compared to computers. Therefore, if you purchase a low-quality product or a mouse that is not well-suited for your TV, it may not work properly.
Based on XANH Electric’s experience, it is recommended to buy Logitech brand mouse and keyboard for TVs, as they have good compatibility. If you already have a mouse and keyboard, switching to another type may not resolve the compatibility issues.
2Incompatibility with USB Ports
If your TV has multiple USB ports and the mouse or keyboard does not work when connected to one port, try plugging it into another port. This simple solution may resolve the incompatibility issue.
3Limited Functionality on Smart TVs
Mouse and keyboard functionality on Smart TVs is limited compared to computers. These input devices only offer basic operations such as mouse movement, selection through clicking, navigation using arrow keys, and numerical input.
If you are unable to use additional features, it is normal and not a problem.
4Different Support Capabilities Among TV Brands
TV compatibility with mouse and keyboard features varies depending on the brand and its operating system.
For example, and have good support for mouse and keyboard, enabling all the basic operations mentioned above.
On the other hand, and (K series) have limited mouse support, only functioning when browsing the web. For example, in the case of using the official YouTube app for TV, the keyboard cannot be used to perform searches on YouTube.
If you have checked all the factors and your TV still cannot use the mouse and keyboard, try turning off the TV, unplugging the power cord, and then restarting it. Alternatively, consult the warranty center for further assistance if the issue persists.
