“Troubleshooting Tips for LG Washing Machines: 8 Common Errors and Their Possible Fixes”

Are you having issues with your LG washing machine? Don't worry! Dien May Xanh is here to help with a list of 8 common errors, their causes and solutions. Read on to discover how to fix your washing machine quickly.


LG Washing Machine Error Code Table

Common LG Washing Machine Error Code Table

Error Code Reason How to Fix
IE – No Water Supply
  • Due to dehydration or blocked water supply.
  • The water pressure is not strong enough to put water in the washing machine.
  • Due to a clogged water supply faucet.
  • Check if the water source is working or not.
  • If the water pressure is not strong enough, use an automatic booster pump.
  • Check the faucet for any blockages.
OE – No Drainage
  • The exhaust pipe is clogged with foreign matter or dirt.
  • The exhaust pipe is set higher than the specified level.
  • The exhaust pipe is twisted or blocked at some point.
  • Check the water filter slot and clean the filter head.
  • Place the outlet of the drain hose on the ground.
  • Check for any blockages or twists in the drain hose.
UE – No Squeezing
  • The washing machine is placed unbalanced, different from the floor.
  • There is an uneven distribution of clothes in the drum.
  • Level the washing machine on the floor.
  • Pause the wash cycle, arrange the clothes evenly in the drum, then resume the cycle.
dE – Lid Open
  • The lid is not closed tightly.
  • Something is stuck preventing the lid from closing.
  • Check if anything is preventing the lid from closing tightly.
PE – Error in the Float Line
  • The pressure float in the machine is damaged or malfunctioning.
  • Contact the service center for assistance.
AE – Power Failure
  • This error occurs when there is a voltage difference compared to the working voltage level of the washing machine.
  • The voltage sensor may not be functioning properly.
  • Check the power supply for overvoltage or undervoltage.
  • Contact technical support if the problem persists.
FE – Water Overflow or Water Leak
  • The sensor inside the washing machine is not working.
  • Contact the service center for assistance.
CL – Child Lock is Activated
  • The washing machine is locked and the keys will not work.
  • Press the power key to turn on the washing machine.
  • Press and hold the “Child Lock” button or the lock icon for about 3 seconds to unlock the machine.

LG Washing Machine Error Code Table Related to Hardware

Error Code Error Name How to Fix
SE Sensor error.
  • Call your distributor or customer service for assistance.
CE Motor power failure.
  • Check the power supply to the motor.
  • Check if the board is supplying power to the motor.
E3 Error of engine sensor, washing tub, or belt.
  • Check the lap count.
  • Check the cage.
OF Water overflow error.
  • Shut down immediately.
  • Contact customer service for assistance.
Power board error.
  • This error often occurs with the power line. Contact technical staff for support.
DHE Faulty dryer motor.
  • Check the dryer motor.

Some Other Common Errors on LG Washing Machines

Washing Clothes Are Not Clean

Cause: Laundry is not clean, leaving stains or excess detergent can be caused by one of the following reasons:

  • The amount of detergent is too little or too much.
  • Water temperature is too low.
  • Too much laundry.
  • Wrong washing program.
  • Sort laundry wrong.
  • You have not pre-washed clothes with many stubborn stains before putting them in the machine.

Quần áo giặt không sạch

How to Fix:

  • Use the correct detergent according to the amount of laundry and the degree of soiling.
  • Select the water temperature according to the degree of dirt. Use warm and hot water for heavily soiled clothes.
  • Do not wash too many clothes at once.
  • You can separate heavily soiled and lightly soiled clothes to wash separately.
  • Pre-wash by hand is recommended for very dirty laundry before putting it in the machine.

Clothes with Green Stains

Cause: This error will occur if the user pours fabric softener directly into the laundry.

How to Fix:

  • Scrub the stain with bar soap or laundry soap.
  • Do not add too much fabric softener, and do not pour fabric softener directly on the laundry. Instead, pour fabric softener into a separate container next to the detergent compartment.

Quần áo bị vết bẩn xanh khi giặt máy

Clothes with Gray Stains

Cause: If there are gray or black stains on the laundry, it may be because you have put less detergent or it can also be caused by the interaction between the fabric softener and the detergent.

How to Fix:

  • Fabric softener should be added at the same time as detergent and poured into a separate compartment. Read the instruction manual carefully to locate the fabric softener compartment.
  • Use a detergent and fabric softener meter to avoid using too little or too much.

Vết xám hoặc đen trên đồ giặt

Clothes with Yellow or Brown Rust Stains

Cause: This phenomenon can occur due to the presence of Iron or Manganese in the water and pipes.

How to Fix:

  • Use bleach to remove yellow stains from clothes.
  • Install an Iron filter or a water softener that does not cause precipitation in the water supply system. Consult technical staff for advice during installation.

Quần áo dính vết gỉ vàng hoặc nâu

Clothes Are Lint


  • Incorrect laundry classification.
  • Paper or thin cloth left in the pocket of clothes.
  • Too much laundry.

How to Fix:

  • Properly sort laundry and remove any remaining items from clothing pockets.
  • Reduce the amount of laundry.
  • Clean the lint filter as it may be too dirty to continue filtering the lint.

Quần áo bị xơ vải

Detergent Left on Clothes

Cause: After completing the wash cycle, if you find that detergent is still on your clothes, it could be due to the following reasons:

  • The amount of detergent is too much.
  • You use washing powder for hand washing, so it does not dissolve well with water and may clump when washing in the washing machine.
  • Weak water leads to not fully rinsing the detergent in the machine.

How to Fix:

  • Do not wash too many clothes at once.
  • Use washing powder or detergent specifically for the machine.
  • Use the correct amount of detergent for the weight of the clothes (see instructions on the detergent packaging).

Bột giặt còn sót lại trên quần áo

Damaged or Torn Clothes


  • Using strong bleach incorrectly.
  • Not checking for items such as keychains in pockets, causing the fabric to be scratched during spinning and washing.

How to Fix:

  • Do not put bleach directly on the laundry.
  • Carefully inspect and remove all sharp objects from clothing pockets. Avoid attaching excessive accessories such as clothes chains or keychains to clothes.
  • Do not wash too many items at once.

Quần áo bị thủng hoặc rách

Above are some common errors on LG washing machines and their causes and solutions. We hope this information can help you better use your washing machine.