What to do when your phone freezes?

What should users do when their phones suddenly freeze while in use?

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There are several basic reasons why your phone freezes, such as touch screen disorder, full memory, unresponsive applications, and frozen screen. If you want to fix the frozen phone situation instantly, refer to the suggestions below.

Restart your phone when it freezes

What should users do when their phone freezes?-1
There are many ways to handle a frozen phone. (Image: Shutterstock)

The reason why the touch screen freezes is likely due to software conflicts or system-related issues. Restarting is the quickest and simplest action to troubleshoot issues, helping the operating system clean up memory and running background applications.

When you restart the device, it will automatically close all running background applications and “refresh” the device. This helps reduce phone errors and freezes caused by software conflicts.

Update software

Outdated and obsolete system software is a reason why the phone’s screen freezes. Therefore, try updating the software to the latest version for a better user experience.

Go to settings, choose software update, and if there is an available update from the manufacturer for your device, make sure to update it!

Free up storage, delete unnecessary apps

Storing unused apps not only occupies a large portion of the phone’s storage but also serves as a source of software conflicts. Therefore, be ruthless in uninstalling unnecessary apps to free up storage space, avoiding unwanted errors from reoccurring.

Restore factory settings

Restoring factory settings is like taking your phone back to its original state. At this time, the screen-related issues may be automatically resolved by the phone itself. However, before selecting the factory reset button, remember to back up the data on your phone as this action will delete all previously saved data.

Check the cable and charger

The cable and charger of your phone, if of poor quality or not compatible with your phone, can also cause battery damage. The cable and charger have a significant impact on the phone’s operations, such as causing lag, freezing, or even explosions that can potentially harm users and their belongings.

Remove the screen protector

Tempered glass or anti-scratch screen protectors are always equipped by users to protect their phones from dust and impacts. However, low-quality or excessively thick screen protectors can make the touch screen less smooth and less responsive, or worse, cause touch screen disorders or freezing. Therefore, remove the screen protector immediately to fix the touchscreen freeze.

Those are some ways for you to refer to and handle your frozen phone.

If you have tried the above methods and your phone still does not improve its frozen state, quickly bring your device to an authorized service center for consultation and assistance with diagnostics.

According to VTC.vn

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Frequently asked questions

When your phone freezes, don’t panic. First, try performing a forced restart by pressing and holding the power button and volume-down button simultaneously for about 10-20 seconds until the screen turns off and the phone restarts. If that doesn’t work, try plugging your phone into a charger for at least 30 minutes and then attempt the forced restart again. If your phone still doesn’t respond, you may need to reach out to the manufacturer or a repair specialist.

There can be several reasons why a phone freezes. It could be due to a software glitch, an incompatible app, a full storage space, or even a faulty hardware component. Identifying the cause can help you take the necessary steps to prevent it from happening again.

To prevent your phone from freezing, make sure to keep your software up to date, regularly uninstall apps you don’t use, and clear up space by deleting unnecessary files and photos. Also, be cautious when downloading apps and only download from trusted sources. If your phone starts to overheat, give it some time to cool down before using it extensively again.

If your phone freezes during an update, first try performing a forced restart as mentioned earlier. If that doesn’t work, you may need to put your phone into recovery mode and wipe the cache partition. This will delete temporary files that could be causing the issue without affecting your personal data. If all else fails, you may need to perform a factory reset, but make sure to back up your important data first.

To avoid data loss, it’s important to back up your data regularly. You can back up your data to a computer, cloud storage, or an external hard drive. That way, if your phone freezes and you need to perform a factory reset, you can restore your data and get your phone back to a functional state without losing any important information.