MB Bank Hotline | MB Bank Customer Care Phone Number

Introduction to MB Bank

Military Commercial Joint Stock Bank (MB Bank) is one of the largest banks in Vietnam, established in 1994 with its headquarters in Hanoi. MB Bank is a state-owned enterprise under the Ministry of Defense, with major shareholders including Viettel, State Capital Investment and Business Corporation, Vietnam Helicopter Corporation, and Saigon Newport Corporation.

MB Bank provides a range of products and services including payment accounts, credit and debit cards, personal and business loans, deposits and investments, foreign currency services, and other services. MB Bank’s services are provided through a network of over 100 branches and more than 190 transaction points nationwide, as well as representative offices in Russia, branches in Laos and Cambodia.

MB Bank is highly regarded for its stability and efficient operations, and is one of the leading banks in Vietnam in terms of using advanced technology and providing convenient services to customers. In addition, MB Bank also participates in brokerage services, fund management, real estate business, insurance, debt management, and asset exploitation.

With the motto “Customer is the center,” MB Bank always strives to provide the best services and meet customer needs. MB Bank has also been awarded numerous prestigious prizes, demonstrating the importance of MB Bank in the banking industry and the trust of customers.

MB Bank Hotline Numbers in Vietnam and Overseas

MB Bank hotline – 24/7 is one of the most convenient services that MB Bank provides to customers. With this service, customers do not need to visit branches in person to get information support, but can contact the MB Bank hotline anytime by phone. The hotline is available 24/7 to meet the needs and requests of customers.

The MB Bank general hotline within Vietnam is also an excellent customer support service of MB Bank. Customers using the services of the Military Bank can easily contact the hotline for necessary information.

• MB Bank general hotline within Vietnam: 1900 54 54 26.

MB Bank also provides a hotline service for international customers. This service is highly regarded for its convenience and professionalism in addressing inquiries and requests from international customers.

• MB Bank international hotline: (84-24) 3767 4050.

MB Bank Phone Numbers by City/Province

MB Bank Phone Numbers in Hanoi

MB Bank Phone Numbers in Ho Chi Minh City

MB Bank Phone Numbers in Other Provinces

Functions of MB Bank Hotline

The MB Bank hotline is one of the channels for receiving information from customers who have registered for an account at this bank. The hotline is designed to help customers with account-related issues, services, and other requests related to the bank. Specifically, they include:

• Advising on MB Bank’s current services, including services, card issuance, and network.
• Providing information on promotional programs and offers for customers.
• Addressing inquiries regarding card application, lost cards, card lock, ATM card retention, and card information.

• Providing information on current exchange rates, interest rates, debt calculation, and fees calculation.
• Supporting customers in registering for services and automatic fees.
• Receiving and verifying customer transactions.
• Handling any issues, complaints, and customer requests.
• Assisting with mortgage and personal loans procedures.
• Checking MB Bank account number.

Notes when contacting MB Bank hotline

To quickly contact the Customer Service Hotline of the Military Bank, you need to take note of the following:

• When dialing the MB Bank hotline, you should prepare personal identification documents and related information about the issue you are looking for.
• During the contact, you should not disclose card number or usage password information.

• You should make the call in an area with good signal to avoid interruptions during the information consultation.
• Avoid calling during office hours or peak hours as the customer care department may receive a high volume of requests and you may have difficulty connecting with advisors.

Above are some information about MB Bank hotline, including a list of phone numbers for branches and the functions of the hotline. FPT Shop hopes that this article will be useful for you in contacting MB Bank easily and securely.

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