Technology

Discover 5 simple and quick ways to check OCB loans in just a few minutes

Looking up OCB loan terms is something that customers currently borrowing money from OCB bank want to know. Through this lookup, you can grasp important information in the contract and make timely and full payments as well as follow the specified deadline. Detailed instructions on 5 ways to look up will be provided immediately below.

Administrator

21 February, 2024

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You can look up OCB loans through the call center, branches, OMNI application, or electronic wallets. FPT Shop will guide you through the steps.

How to look up OCB loans by status

For disbursed loans

If your loan has been disbursed, you can use one of the following 4 quick look-up methods:

Contact the OCB customer service center at 1800 6678 or (84) 28 7305 6678. With this method, you can request information about your loan.
Access the go.ocb.com.vn website and look up your loan information for free.
Contact the OCB branch/department responsible for your loan.
Look up your loan online on electronic wallet applications.

Looking up OCB loans will provide you with detailed information such as loan amount, loan duration, payment history, repayment schedule, and loan settlement information.

For undispersed loans

If your loan has not been disbursed, you can use the following methods to look it up:

Contact the customer service department of the OCB branch/department responsible for your personal loans.
Look it up in the OCB OMNI app.
Look it up for free on the go.ocb.com.vn website.

How to look up OCB personal loans

Here are detailed instructions on how to look up information about personal loans at OCB Bank:

1. Look up OCB loans on the OMNI application

If you are using OCB Bank’s products and services, it is best to download the OMNI application to your phone for easy look-up, payment, and transaction purposes.

Step 1: Download and install the OMNI application on your phone.

If you haven’t downloaded it yet, click on the link below:

Download link for Android: Here.
iOS download link: Here.

Step 2: Log into the OMNI app > Select Loan > Select Loan Information.

Step 3: Select Loan List > Select Look up Loan.

Step 4: Click on the ComB or OCB section to view detailed information about your loans.

2. Look up OCB loans on the go.ocb.com.vn website

If you do not want to download the application, you can look it up online on the go.ocb.com.vn website following the instructions below:

Step 1: Go to this address > Select Loan in the menu.

Step 2: Select Look up Loan File and fill in the required personal information and click Check.

At this point, the system will display all information about your loan.

3. Look up OCB loans via the call center

The third method to check your OCB loan is to contact the OCB customer service call center. You can use a smartphone or a traditional telephone.

Step 1: Dial the hotline number 1800 6678 or (84) 28 7305 6678 and press CALL/OK.

Step 2: Press key 4 to speak to a call center agent and request a loan check.

Step 3: The call center agent will ask you to provide your ID card number.

They will then perform the lookup and send the loan information to you via text message.

4. Look up OCB loans at OCB bank counters

Step 1: Bring your ID card to the nearest OCB bank counter.

Step 2: At the counter, the teller will ask you to present your personal identification documents for verification.

Step 3: After looking up the loan, the service representative will provide you with the information.

This method is simple but time-consuming due to the need for traveling and waiting. Note that you should go to the bank during working hours for assistance.

5. Look up OCB loans on electronic wallets

Currently, OCB has partnered with many electronic wallets to provide convenient online lookup and payment solutions for OCB loans. You can look it up through Payoo, MoMo, ZaloPay, or Viettel Money.

Look up on the Payoo website:

Step 1: Access this address to go to the Pay Bill section on the Payoo website.

Step 2: Select Installments/Consumer loans.

Step 3: Select the OCB provider.

Step 4: Enter the Customer Code and enter the Confirmation Code on the screen > Press Continue to look it up.

All loan information will be displayed immediately.

Look up on the MoMo wallet app:

Step 1: Open the MoMo app and log in to your account.

Step 2: On the main interface, select Loan Payment.

Step 3: Select All partners > Select OCB from the Partner List.

Step 4: To look up your loan, you can choose to look it up using the Contract Number or ID Card, then enter the corresponding information and click Continue.

At that time, the system will return the detailed results of the loan.

Conclusion

Hope that the detailed information about how to look up OCB loans above will help you look up quickly to understand the information about your loan.

Frequently asked questions

You can utilize OCB’s Internet Banking service or Mobile Banking application. These platforms offer a convenient and secure way to access your loan details, including outstanding balance, payment history, and due dates.

By using OCB’s Internet Banking or Mobile Banking, you gain 24/7 access to your loan information. You can easily track your loan progress, make payments, and stay updated on any changes or promotions related to your loan. These digital platforms provide a fast, efficient, and secure way to manage your finances.

Yes, OCB’s digital platforms are designed to provide real-time information about your loan. You can log in securely at any time to check your current balance, view your payment schedule, and even make additional payments if you wish to accelerate your loan repayment.

OCB does not charge any additional fees for using their Internet Banking or Mobile Banking services. However, standard data charges from your mobile service provider may apply, depending on your data plan.

OCB offers a dedicated customer support team that you can reach through their hotline, email, or in-app messaging. They provide assistance for a range of inquiries, including loan details, repayment options, and any other concerns you may have.