Technology

How to cancel your Mobi ringtone in three fast & easy ways

Do you want to cancel Mobi's music waiting service to replace it with other hit songs or simply don't want to spend money every month but are hesitant due to the complicated process and high fees? Don't worry, follow the article below to learn how to cancel Mobi's music waiting service quickly, easily, and completely free of charge!

Administrator

29 April, 2024

Call waiting tones are one of the services that help users confidently express their musical preferences and tastes. However, this service comes with a variety of fees that can be annoying to use. If you are planning to cancel your Mobi call waiting tone, don’t miss out on this extremely useful guide!

How to cancel your Mobi call waiting tone by SMS

Composing an SMS is the simplest and fastest way to cancel your Mobi call waiting tone. First, you need to determine whether you want to delete the current call waiting tone to replace it with another one, or to cancel your subscription to this service altogether.

Cancel your call waiting tone service

This means that you will no longer be charged 12,000 VND/month. You will also not be able to continue using the call waiting tone service, you will not be able to purchase call waiting tones, and you will no longer have call waiting tones when someone else calls you. Here’s how to cancel:

Step 1: Compose a message with the syntax HUY and send it to 9224.

Step 2: At this time, the MobiFone switchboard will send a message that your call waiting tone service has been successfully cancelled.

Note: With switchboard 9224, the fee is completely free. When you need to use the call waiting tone service again, you can register again by sending the syntax ON NC to 9084.

Remove the call waiting tone song from the collection

This means that you are only deleting the song that you are currently setting as your call waiting tone, while the call waiting tone service is still subscribed to. You will still be charged 12,000 VND/month and can still choose to set a different call waiting tone when needed.

Step 1: Compose a message DS and send it to 9224 to view a list of all the call waiting tones currently available on your phone.

Step 2: Check the codes carefully and compose a message XOA SongCode and send it to 9224 to delete the unwanted song from the collection. For example: XOA 123456 and send it to 9224

How to cancel your Mobi call waiting tone using the My MobiFone app

The My MobiFone app, launched in August 2019, is also a very convenient support tool for users, allowing them to chat with staff quickly and conveniently.

Step 1: First, you need to download the My MobiFone app on your phone.

Step 2: Open the app and log in to your account using the phone number of the MobiFone subscriber you want to cancel the call waiting tone for.

Step 3: On the home page of the app, select the three-dash icon (menu) and enter the keyword “funring” in the search box.

Step 4: The system will now display details of the funring service you have subscribed to, including daily and monthly packages. Click the “Cancel” button next to the service you have subscribed to.

How to cancel your Mobi call waiting tone on the Funring website

If you don’t want to download the app to avoid overloading your device, there is another way to cancel your Mobi call waiting tone, which is through the Funring website.

Step 1: Go to funring.vn and log in to your account using the phone number you registered for the call waiting tone.

Step 2: On the Funring home page, select the three-dash icon (menu) => click on your user avatar => click on the arrow

Step 3: Scroll down and find “Account Information” => “Cancel Service” => “Agree”.

Step 4: The screen will display the message “You have successfully cancelled your service!” and you are done.

Notes when canceling your Mobi call waiting tone

After successfully cancelling your call waiting tone service subscription, you will no longer be charged a monthly service renewal fee of VND 12,000 and a song renewal fee of VND 3,000-5,000/month.
When you cancel your MobiFone call waiting tone service, all the call waiting tone songs you have set will also be lost.
You can still re-register for the Mobi call waiting tone service in the future.

Frequently asked questions

To cancel your Mobi Ringtone subscription, you can use one of three fast and easy methods. You can text ‘STOP’ to the number provided when you signed up, call customer service and request to cancel, or log into your account on the Mobi Ringtone website and cancel your subscription from there.

Texting ‘STOP’ to the provided number is a quick and convenient way to cancel your subscription. It’s a simple, one-step process that doesn’t require any additional information or steps.

Calling customer service to cancel your Mobi Ringtone subscription is a great option if you want to speak to a representative directly. They can assist you with the cancellation process and provide any necessary information or answers to your questions.

To cancel your subscription through your online account, simply log in to the Mobi Ringtone website and look for the subscription settings. From there, you should be able to find an option to cancel your subscription. This method allows you to manage your subscription preferences and settings easily.

Once you have canceled your Mobi Ringtone subscription using any of the methods mentioned above, your subscription benefits will continue until the end of your current billing cycle. After that, your subscription will not renew, and you will no longer be charged.

Unfortunately, Mobi Ringtone does not offer refunds for canceled subscriptions. When you cancel, you will continue to have access to your benefits until the end of the current billing period.

Yes, if you change your mind after canceling, you can resubscribe at any time. Simply follow the same steps as when you first signed up, and you’ll be able to enjoy your Mobi Ringtone subscription again.