The process to download and install iTunes on your computer is quite simple and easy to perform. However, sometimes, users encounter errors when attempting to install iTunes, especially those who have previously removed it and are looking to reinstall it. This article from FPT Shop will help you to determine the cause, and provide a detailed and fast guide to resolve the error of being unable to install iTunes.
Why does the computer generate an error when installing iTunes?
There are several causes for the error message when trying to install iTunes on your computer. It could be due to an error on your end, or from the software developer’s end. When installing iTunes, or updating to the latest version, we may encounter error 45075. This is one of the most common errors when installing iTunes, and is the main reason why you cannot install the software. In this situation, it is possible that you have not completely removed iTunes and its related components, resulting in the error.
Occasionally, errors also arise from the server of the network provider, making it impossible to install iTunes. In this case, you just need to exit iTunes and try again after a few hours.
How to resolve the error of being unable to install iTunes on a computer
Set the date and time according to actual time
iTunes requires the date and time of the device connecting to be accurate. Therefore, make sure that the time zone and date and time on your computer are correct. To resolve this issue, you can follow these simple steps:
Step 1: Press the key combination Windows + I to open the Settings panel > Enter “Date & time settings” in the search box > Select the first result appearing.
Step 2: In the “Date & time” menu, check the Time zone box. If the time zone is not (UTC + 7:00) Bangkok, Hanoi, Jakarta, select that option to ensure that the computer’s date and time are set according to actual time.
The computer has residual files from an old version of iTunes
As mentioned above, keeping iTunes and its related components can cause issues when attempting to reinstall the software on your computer. Therefore, follow these steps to resolve the error of being unable to install iTunes:
Step 1: Completely remove old iTunes files from your computer.
Step 2: Restart the computer by clicking on the Windows icon at the bottom left corner of your screen > Select the Power button > Select Restart.
Step 3: Proceed to reinstall iTunes on your computer.
Check the Windows Firewall
Firewall can also cause problems when installing iTunes on your computer. Check the configuration of the Windows Firewall to make sure that it is not causing the error to install iTunes. You can try turning off the firewall when installing iTunes by following these steps:
Step 1: Go to Control Panel > Select Windows Defender Firewall.
Step 2: In the Windows Firewall window, click on “Turn Windows Firewall on or off” to adjust the firewall as desired.
Step 3: Select the two options “Turn off Windows Firewall (not recommended)” and press OK to finish.