The VNeID electronic identification account will be associated with the information of each individual and using an old or shared phone number will cause you many troubles. Besides the previous solution of contacting the Ministry of Public Security’s switchboard to change the phone number, now users can apply the VNeID phone number change method directly on the application to update it.
How to change your VNeID phone number directly on the application
Step 1: As this is a newly updated feature, the first thing you need to do is to update the VNeID application to the latest version. Please access the App Store (for iPhone) or CH Play (Android) to check and update it.
Step 2: You open the VNeID application and log into your VNeID electronic identification account. Then, on the Home page interface, you select Settings on the toolbar.
Step 3: You select the Change phone number section> Select Create new request > Then, enter the passcode or authenticate with Face ID/fingerprint.
Step 4: Select the I understand option> Next, follow the instructions to take a portrait photo for verification > Then you need to enter the New phone number and choose the most appropriate Reason for changing the phone number and select Confirm. At this point, the system has recorded the information and will process it for you, all you need to do is wait for the notification from the application.
As mentioned above, you can use the method of contacting the Ministry’s switchboard or going to the district or commune police agency for support. However, this method will take more time. You can refer to how to do it using this method in the article:
Save the method of changing VNeID phone number to synchronize information.
So with the VNeID phone number change method that has just been newly updated directly on the application, you will save time and effort compared to the old method before. Please do it if you need it, wish you success.
- What should I do if there is incorrect information on VNeID? This is the solution.
- How to log into VNeID when you no longer have the old device
- Update your VNeID app to the latest version from the App Store or CH Play.
- Open the app and log into your VNeID account.
- Select “Settings” from the toolbar and choose “Change Phone Number.”
- Create a new request and authenticate your identity with a passcode, Face ID, or fingerprint.
- Follow the instructions to take a portrait photo for verification and enter your new phone number.
- Choose the reason for the change and confirm your request.
If you have incorrect information on your VNeID, you can refer to the article mentioned in the text, which provides a solution for this issue. Additionally, you can always contact the Ministry’s switchboard or your local police agency for support, although these methods may take more time.
To log into your VNeID without your old device, you may need to provide additional verification information. This could include answering security questions or providing alternative contact information. You can try contacting the VNeID support team for further assistance with this issue.