Comprehensive Guide on How to Retrieve Viettel Customer Number via Website and My Viettel App

Customers of Viettel can easily retrieve their customer code in a few simple steps. Just visit the official Viettel website, enter your phone number, and follow the instructions. The system will provide the customer with all the necessary information about the subscription, including the customer code, customer name, current package, service status, etc.

What is a Viettel customer code?

When referring to a Viettel customer code, we are specifically talking about the Viettel Internet customer code because after registering for a connection to the Viettel Internet network, users will be issued a contract, account name, and a unique customer code to manage their Internet package and make payments when due. Users can use the Viettel Internet customer code to check their monthly Internet bill and pay for their Internet service conveniently.

Typically, the customer code will be displayed in detail on the monthly Internet payment bill. However, in reality, this Viettel customer code is quite difficult to remember, and not everyone writes down the customer code, so many times when they need it, they can’t remember it.

Fortunately, Viettel currently offers a variety of methods for looking up Viettel customer codes, especially Internet customer codes so that users can look them up directly on their phones or computers easily. If the user signs up for Viettel Internet payment through third-party e-wallets like Momo wallet, Zalopay, or Viettel Money, they may even be reminded of their Viettel customer code in detail.

In today’s digital age, most forms of electronic payment or Internet bill lookup have shifted to online platforms. Therefore, if you know how to look up your Viettel customer code, you will be able to take control of your personal information and use it anywhere as long as you have a device connected to the Internet.

The Viettel customer code lookup system allows customers to easily search for information related to their services. With just a few simple steps, customers can find out information about their subscription. This is very convenient and saves customers time, allowing them to take proactive control of their subscription.

Benefits of looking up your Viettel customer code

There are many benefits to knowing how to look up your Viettel customer code, and some of them include:

• Get an overview of the Internet service packages you are currently using, know when to pay your bill, and look up your Internet bill payment history.
• Each Viettel customer code represents an individual. You can proactively view your electronic Internet bill or pay for your Internet service directly on your phone through your banking app or e-wallet without having to go to a Viettel store.
• When you know your Viettel customer code, you will receive support from Viettel counselors more easily.
• You don’t have to remember the code on the paper bill, which saves a lot of time. Users can also manage their Internet fees more easily or even change their Internet package right from their phone.

Instructions on how to quickly look up your Viettel customer code

Find your Viettel customer code through the My Viettel app

Step 1: Log in to the My Viettel application. You can log in using an OTP code or using your fingerprint, password, or connecting to a 3G/4G/5G network. If you do not have a My Viettel account, you can refer to the detailed instructions on how to register and use My Viettel that have been shared.

Step 2: On the My Viettel application homepage, click on the Internet-TV tab. Then select the previously connected Internet-TV account. This is also the Viettel customer code that you need to find.

If you have not yet linked and added to the My Viettel application, you can click on Manage account, then click the + to add an account.

If the Viettel customer code is linked to the phone, you just need to click OTP verification to receive the login code to your Viettel Internet account. Otherwise, you need to re-enter the Viettel customer code link information. You can find this code right on the Viettel bill that Viettel sent you in the first month after you registered for Viettel Internet.

Step 3: Once you have successfully logged in, you can easily look up your Viettel customer code right on My Viettel without having to find the bill to look up your Viettel customer code like before.

Look up your Viettel customer code via the Viettel Telecom website

Method 1

Step 1: Access the Viettel Telecom page at the address HERE.

Step 2: Click Login in the upper right corner of the screen. If you do not have an account, you can click Register below. Note that you need to click on the Internet/TV/PSTN tab to be able to log in to the Viettel Internet account management page and look up your Viettel customer code.

Step 3: There are many ways to log in to your Viettel Telecom account, but the fastest way is to simply enter your phone number and click on the Get OTP link to receive the OTP code sent to your phone or use the QR code.

Step 4: After receiving the OTP code, proceed to enter the OTP code in the Password/OTP Code section.

Step 5: On the homepage, you can immediately see the Viettel customer code that you want to look up in the Welcome section. Or else, you just need to click on My Viettel> Subscriber information to look it up.

Viettel customer code

If you have logged in using your Viettel mobile account, you can click on the account icon to open the bottom bar and select Switch account > Select the account and also the Viettel customer code provided to switch to.